Author Archives: jennprentice

About jennprentice

Jenn Prentice is a Brand Journalist for Redsource Interactive. In addition to the ExpertBase blog, she co-produces the Experts Exchange Tech News blog. Before coming to Redsource Interactive in 2009, Jenn was the Associate Editor at Metro Magazine and a Public Speaking Instructor at North Carolina State University in Raleigh, NC, where she received her Masters of Science in Organizational Communication.
Monday June 13, 2011

ExpertBase Now In Private Beta

Hey Everyone! Due to the overwhelming response we’ve received since launching ExpertBase, we’ve decided to move into private beta mode. Sounds top secret, right? Not really. Private beta just means you need to send us your name and email address … Continue reading

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Friday May 6, 2011

Your SEO Questions, Answered!

By now, it should be pretty clear that here at ExpertBase, we love to talk about search engine optimization.  Not only is best-in-class SEO built in to every ExpertBase platform, but we think our SEO team is one of the … Continue reading

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Thursday May 5, 2011

Seven Reasons Why Questions and Answers are a Match Made in SEO Heaven

At 11 a.m. PST, SEO expert Jonathan Hoekman will present part two of his talk on SEO Demystified.  If you haven’t registered yet, GO HERE NOW to do so.  Registrants will also receive a copy of Jonathan’s recent article, “7 … Continue reading

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Friday April 29, 2011

Register Today for SEO Demystified Part Two

Earlier this week, nearly 400 people tuned in while SEO guru Jonathan Hoekman dispelled some of the myths surrounding search engine optimization (namely that it’s something only Silicon Valley wizards can do) and talked about the basics of building an … Continue reading

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Thursday April 28, 2011

The (Expert)Basics: Best Practices for Launching a Q&A Site

As anyone who has ever worked for a start-up company will tell you, the hardest part of launching a new product or service is figuring out where to begin. Often, similar problems occur when you purchase something new; if you … Continue reading

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Friday April 22, 2011

Three Lessons Q&A Sites Can Learn From Apple Support Communities

I am not an Apple fangirl like so many of my colleagues (insert gasps here). The closest I get to Apple is iTunes and my iPod. I’ve never used Apple’s support team, though I hear it’s stellar—not even when my … Continue reading

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Thursday April 14, 2011

The Art of Building Online Community, Engaging Customers and Driving Traffic

Welcome to the ExpertBase Blog! How do you start a company blog? I suppose I could take a play out of the WordPress playbook and say “Hello world, welcome to the ExpertBase blog! I’m Jenn Prentice, and I’ll be the … Continue reading

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